Who We Are & The Mission

Welcome to your tailored digital solution with Titan Creative LLC, where we transform your brand’s vision into a vibrant digital reality, fostering connections and driving success in the online landscape.

We champion your brand’s unique spirit, crafting marketing solutions that resonate and foster vibrant, sustainable growth. Together, we create not just campaigns, but captivating stories that reach hearts and inspire action.

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Privacy Policy for Titan Creative LLC

Privacy Policy

Effective Date: 22 February 2017

Last Updated: 18 December 2024


Titan Creative LLC ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you visit our website, use our CRM software (NEO Titan), or engage with our services. By accessing our website or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information only when necessary to provide you with our services. The types of personal information we may collect include, but are not limited to:

1.1 Information We Collect

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Payment Information (credit card details, payment method)

  • Business Name and Business Contact Information

  • Account Credentials (username, password)

1.2 Technical Information

When you visit our website or use our services, we may collect technical data automatically, such as:

  • IP Address

  • Browser Type and Version

  • Operating System and Device Type

  • Referring and Exit Pages

  • Usage Data (pages visited, time spent on pages, interactions with features)

  • Cookies and Tracking Data (see our Cookie Policy for more details)

1.3 Third-Party Data

We may collect information from third-party services, including analytics providers and payment processors, to enhance our service offerings.

2. How We Collect Information

We collect personal information through the following means:

  1. Directly from You: When you create an account, fill out forms, communicate with us, or make a purchase.

  2. Automatically: When you use our website or services, we collect data through cookies, tracking technologies, and server logs.

  3. Third Parties: When you authorize third parties to share data with us (e.g., payment processors or analytics services).

3. Purpose of Collecting Personal Information

We collect personal information through the following purposes:

  1. Service Delivery: To provide, operate, and maintain our CRM software (NEO Titan) and other services.

  2. Account Management: To create and manage your user account.

  3. Billing and Payments: To process payments, invoices, and billing transactions.

  4. Customer Support: To provide customer support, resolve issues, and answer your inquiries.

  5. Marketing and Communications: To send updates, newsletters, promotions, and service-related communications.

  6. Improvement of Services: To analyze website and service usage data to improve our offerings and user experience.

  7. Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

  8. Security: To detect, prevent, and address security issues, fraud, and technical problems.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:

  1. Service Providers: We share data with third-party vendors who help us deliver services, including:

    • Payment processors

    • Hosting providers

    • Analytics providers

    • Customer support platforms

  2. Legal Compliance: We may disclose personal information if required to comply with legal obligations, court orders, or government requests.

  3. Business Transfers: Your personal information may be transferred as part of a business transaction, such as a merger, acquisition, or sale of assets.

  4. Protection of Rights: To enforce our terms of service or protect our rights, property, or safety.

We ensure that any third parties we engage follow strict data protection standards.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes for which the data was collected.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce our agreements.

We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:

6. Data Security

We use commercially acceptable means to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. Our security measures include:

  • Encryption: Secure Socket Layer (SSL) encryption for data transmission.

  • Access Control: Restricted access to personal information to authorized personnel only.

  • Regular Audits: Routine security assessments to identify vulnerabilities.

  • Data Backup: Regular backups to prevent data loss.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

  1. Access: Request a copy of the personal information we hold about you.

  2. Correction: Request corrections to inaccurate or incomplete information.

  3. Deletion: Request the deletion of your personal data, subject to legal obligations.

  4. Restriction: Request restrictions on how we process your data.

  5. Objection: Object to certain types of data processing, such as direct marketing.

  6. Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at:

Titan Creative LLC

313 Clubhouse CT NW

Kennesaw, Georgia 30144

Email: [email protected]

Phone: +1 (844) 793-5757

8. Third-Party Links

Our website may link to external websites not operated by us. We have no control over the content, privacy policies, or practices of these sites and assume no responsibility for their policies. We encourage you to read the privacy policies of any third-party sites you visit.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information on how we use cookies and your options for managing them, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated version on this page and revise the "Last Updated" date. Continued use of our website or services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Titan Creative LLC

313 Clubhouse CT NW

Kennesaw, Georgia 30144

Email: [email protected]

Phone: +1 (844) 793-5757

This Privacy Policy is effective as of 22 February 2017.

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Phone: +1 (844) 793-5757

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